Forbes 2024 Best Insurance Companies Badge

Named a Forbes’ Best U.S. Insurance Company

Forbes named us the #1 life insurance provider in America—and one of the best insurance companies overall—in their most recent “World’s Best Insurance Companies” edition.


Local office details

Carmen is available to help with your insurance needs in Gurnee.

Contact information

Street address:

3575 Grand Ave Ste G
Gurnee, IL 60031
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Office phone:




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A personal note from Carmen

I enjoy helping my friends and neighbors in the Gurnee area protect what they have and prepare for their future. Do you know someone I could help? Tell them about me or share their name and contact information.

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Carmen Barnes

Questions for Carmen

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Have more questions about your insurance?
Connect with Carmen who will:

  • Take the time to get to know you and your unique needs
  • Answer your questions - minus the insurance jargon
  • Meet you where you're comfortable - through video, phone or in person

Want to know more about working with us?

We’re here to get you the answers you need.

You can request a detailed estimate for car or home insurance online. For other products, submit an online form, call 866-COUNTRY (866-268-6879) or contact our office to get a quote.

At COUNTRY Financial, we believe we need to know you and your specific situation to meet your needs. That’s why we get to know you before we explain your options. Then you can choose what works right now, and what you’ll need to prepare for your future.

In addition to our local office, you have the support of our client service center, which can be reached at 866-268-6879. You can also pay your bill, start a claim, print an insurance card and more through your online account or our mobile app.

We’re here to help you get the protection you need, not pressure you into decisions. We want you to understand your options and be comfortable with the choices you make about your insurance protection. Call or email us to start the conversation on your terms.

At COUNTRY Financial, we understand protection and planning go hand in hand. In addition to helping with your insurance needs, financial planning professionals with COUNTRY® Trust Bank (CTB)1 can help with everything from planning for your children’s future to preparing for retirement. We can connect you with those experts.  

We work to make the claim process as easy as possible. To get started, file your claim through your online account, our mobile app or by calling 1-866-COUNTRY (866-268-6879). Then, a claim representative will reach out to explain your options, answer any questions and review your policy. While your claim representative will be your main point of contact throughout the process, we will always be there for support. For life insurance claims, we’re here to help you through the process, or you can call 866-COUNTRY.

1Financial planning professionals with COUNTRY® Trust Bank (CTB) and its Financial Advisors, who provide certain fiduciary acts on behalf of CTB, such as providing Investment Advice and Financial Planning; sales of products by Registered Representatives of COUNTRY® Capital Management Company. The specific team(s) involved will vary by need.

COUNTRY Financial® is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company®, COUNTRY Mutual Insurance Company®, and their respective subsidiaries, located in Bloomington, Illinois.

Auto, home, farm, crop and commercial policies issued by COUNTRY Mutual Insurance Company®, COUNTRY Casualty Insurance Company® or COUNTRY Preferred Insurance Company®, Bloomington, IL.

Life insurance policies issued by COUNTRY Life Insurance Company® and COUNTRY Investors Life Assurance Company®, Bloomington, IL.